Technology today is complicated, ever-changing, and rarely comes with instruction. Each day, home and business users are becoming more and more reliant on their devices, data, websites, and networks. Most of us don’t understand how our technology works, are never trained on how to it, and don’t have an easy way to get answers. To make things worse, customer support is at an all-time worst: support phone calls often involve long hold times and overseas conversations with unskilled call center workers.
We want to help you understand and take control over your technology. We don’t just fix problems; we explain why they happened and how to avoid them in the future. We don’t just supply solutions; we carefully compare available technologies and make educated, customized recommendations. We take pride in teaching as we work so that you can feel comfortable with your technology. This is a unique approach in the computer industry, and our clients love it (see our testimonials).
We provide premium, personal support to our customers. All of our staff are extremely knowledgeable, with years of real experience. Unlike our corporate competitors, we don’t take unskilled staff and make them memorize a set of preconditioned responses. We take skilled and experienced technicians and teach them the Computer Courage way. Our staff are also friendly and personal. We all speak fluent English, have good manners, and enjoy working with users and teaching people to use technology.
Our friendly philosophy applies to our website development. We specialize in the user-friendly WordPress system, enabling our customers to edit their own websites, manage their own content, and interact with their own customers online. We meet face-to-face with clients whenever possible to learn about their business and goals and build sites designed to meet those goals. We believe in design simplicity and easy navigation. We create advanced sites with databases, e-commerce, donation systems, and more.